Helzberg Diamonds Website Review & Ratings + Helzberg Diamonds Coupons
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Helzberg Diamonds Website Review & Ratings + Helzberg Diamonds Coupons

Helzberg Diamonds : Products & Services

Helzberg Diamonds is one of America's leading jewelry stores. Helzberg Diamonds offers a huge selection of beautiful high quality engagement and wedding rings, fashion jewelry, watches and gifts.

At Helzberg Diamonds shoppers can find:


Helzberg Diamonds : Company Background

Helzberg Diamonds is an American based business that was founded in 1915 by Morris Helzberg. Today, Helzberg Diamonds has over 230 brick and mortar stores across America and an excellent online store. Berkshire Hathaway Inc is the parent company of Helzberg Diamonds .

Helzberg Diamonds contact information:

  • Phone: 1-800-HELZBERG
  • Email: help@helzberg.com
Helzberg Diamonds : Customer Feedback & Reviews

Customer reviews for Helzberg Diamonds were mixed, some people loved Helzberg Diamonds, while others did not.

Positive customer reviews commented on:

  • Good quality jewelry
  • Good selection
  • Helpful customer service

Negative customer reviews commented on:

  • Pushy sales staff
  • Expensive

Some customer reviews were:

"This place has no idea about customer service concept.  Initially no one waited on me when i came to the store to purchase a ring and finally ordered my ring after getting some attention.  No one called (store claims they left a msg) to inform my ring had arrived.  Finally my wife called and was told that the ring arrived few days ago. ..."

"PROS: decent selection CONS: Atmosphere.  It was like a slightly nicer Zales.  We went in there because my fiance wanted an inexpensive wedding band.  Despite the cheap look,  prices were a tad high, which leads me to.- Poor Pricing.  the cobalt mens rings we looked at were 350 bucks.  We could get one elsewhere for around 100. - Sales staff are NOT Knowledgable.  I asked, what's the hardest metal.  the woman said platinum (probably because it is the most pricey!)  after doing the research, she was not correct.  read a book! "

" ... I'm totally satisfied with their customer service. The sales pitch is pretty aggressive, but nothing I didn't expect for the amount of money we were talking about. They push fairly hard for their credit card, but I never got the feeling they were trying to sell me more jewelry than I wanted to buy. "

"My hubby has bought my whole wedding set from here and I am happy with my jewelry. You have to make sure to buy the warranty for inspection and cleaning--it helps alot! ..."

- Pressure.  I don't like to start conversations with what's your price range.

Helzberg Diamonds : Business Credibility & Trustworthiness

Helzberg Diamonds is accredited with the Better Business Bureau and has a BBB rating of "B". They have been accredited with the Better Business Bureau since 1958. Over the last three years, there has been 42 complaints filed against Helzberg Diamonds with the Better Business Bureau; all the complaints have been closed to the Better Business Bureau’s satisfaction. The complaints filed against Helzberg Diamonds were:

  • 4 complaints were due to guarantee/warranty Issues
  • 30 complaints were due to problems with product/service
  • 8 complaints were due to billing and collections
Helzberg Diamonds : Website Popularity & Google Ranking

Helzberg Diamonds website popularity:

  • Helzberg Diamonds has a worldwide Alexa traffic rating of 72,747 out of 30 million websites.
  • Helzberg Diamonds has an American Alexa traffic rating of 11,101
  • Helzberg Diamonds has a Google pagerank of six out of ten.
  • The Helzberg Diamonds site receives around 15,713 unique visitors daily, which account for 87,990 daily page views.
Helzberg Diamonds : Social Media Presence

Helzberg Diamonds social media presence:

  • Helzberg Diamonds can be followed on Facebook; they have 26,724 likes on Facebook and have 1158 people talking about them. Helzberg Diamonds usually updates their Facebook page daily.
  • Helzberg Diamonds can be followed on Twitter; they have 5611 followers on Twitter and have posted 4445 tweets. Helzberg Diamonds usually tweets several times a week.
  • Helzberg Diamonds offers an email mailing list that customers can sign up for to keep up to date with all their great sales and new products.
  • Helzberg Diamonds is on YouTube; they have uploaded 104 videos and have 64 subscribers
  • Helzberg Diamonds is on Pinterest; they have pinned 403 items
Helzberg Diamonds : Website Security & Safety

Helzberg Diamonds is Norton Secured and uses an industry standard SSL certificate to encrypt their customers’ private information to help keep it safe from identity theft. Google Safe Browsing lists the Helzberg Diamonds site as "not suspicious" and states that no malicious software or suspicious content has been detected on it in the last ninety days.

Helzberg Diamonds : Pricing & Packages

Helzberg Diamonds offers very competitive prices on all their products. In a price comparison of three products, Helzberg Diamonds was the same price on one item, less expensive on one item and more expensive on one item than their leading online competitor was. 

14k White Gold 1/4ct TW Round Diamond Solitaire Stud Earrings

  • Helzberg Diamonds $199.99 
  • Leading competitor: $229.00

Akoya Cultured Pearl Earrings with Diamond Accent in 14kt Gold

  • Helzberg Diamonds $99.00
  • Leading competitor:  $99.00

Citizen Eco-Drive Stainless Steel Ladies' Watch

  • Helzberg Diamonds $225.00
  • Leading competitor: $105.00
Helzberg Diamonds : Shipping Rates & Policies

Helzberg Diamonds shipping rates and policies:

  • Helzberg Diamonds ships throughout the United States 
  • Helzberg Diamonds ships to APO/FPO addresses; However, orders to APO/FPO addresses need to be made by phone and ship USPS
  • Helzberg Diamonds does not ship to PO boxes

Shipping options and rates:

  • Helzberg Diamonds offerds free ground shipping on all orders of $149 or more within the continental U.S. 
  • Orders under $149 cost $9.95 for ground shipping
  • Overnight shipping costs $19.95 no matter order size.
Helzberg Diamonds : Payment Methods Accepted

Helzberg Diamonds accepts most major credit cards; they accept MasterCard, Visa, American Express, and Discover Card. Helzberg Diamonds also accepts payment through PayPal; PayPal is a very secure way to pay for online purchases. Helzberg Diamonds does not offer any alternative payment options like Amazon Payments, Google Checkout or Bill Me Later.

Helzberg Diamonds : Returns, Refunds & Exchange Policy

Helzberg Diamonds return/refund policy:

  • Helzberg Diamonds offers a 60 day return policy
  • All returns must be in new unused condition and include all original packaging and paperwork.
  • Original shipping costs are non-refundable.
  • Helzberg Diamonds pays for return shipping
  • Returns can be sent back to Helzberg Diamonds via the mail or returned in person to any of Helzberg Diamonds' brick and mortar stores, except for orders paid for with Paypal, orders paid for with Payal must be returned by mail. 
Helzberg Diamonds : Product images & screenshots
Helzberg Diamonds Coupons
Get $25 off $199-$298, or $50 off $299 or more on Spring merchandise @ Helzberg Diamonds
Best Available Helzberg Diamonds Coupon:
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Get $25 off $199-$298, or $50 off $299 or more on Spring merchandise @ Helzberg Diamonds